Learn to Read People With Insight

Learn the skills of professional interviewers. People like police officers, intelligence officers, investigators, and experienced hiring managers.

Learn to identify the nonverbal signs of lying. Develop the skill of effectively reading body language.

People cannot not communicate! Even when we are silent, we communicate with our nonverbal messages.

By combining the DISC model of human behavior with Behavioral symptoms analysis techniques, you can learn powerful interview techniques that will enable you to know the signs when someone is telling a lie.

This is one of the most highly developed communication skills training programs you can attend.

Co-facilitated by two master trainers, you will gain insights into:

• Common behavioral traits of all types of people
• Reading body language and other nonverbal messages, and
• Interview questions to ask

The Reading People with Insight course is a behavior based training program to help people recognize the signs of deception when interacting with others.

• Enhance your ability to see things others overlook.
• Learn simple and immediately useable techniques and strategies to improve your communication and interaction across all cultures.
• Effecitively apply behavioral practices that will assist you in connecting with people by design and not by chance
• Learn how to establish RAPPORT – the highest state of relatability between to people.

In this communication skills training program, you will Discover, Experience and learn to Apply three foundational keys to reading people.

After completing this course, you will have cutting edge skills for working in the field of Human Behaviour.

Learn to become a master interviewer

Module 1: RELATIONSHIP via the DISC – Model of Human Behaviour

This module will significantly increase your awareness of personality viewpoints and perspectives in order to improve relationships and minimize conflicts. The following are some of the topics covered during this module:

• Learn to identify needs of others and improve relationships
• Become “people smart” by knowing how others act, interact and react
• Develop personal motivation
• Understand effective interaction
• Recognize the priority of others
• Understand where misunderstanding can take place
• Know principles of effective communication

Identify body language signs of lying

Module 2: MESSAGE via Behavioral Symptom Analysis (BSA)

BSA is the study of the way people act, speak and behave in various circumstances. From this study, patterns of behaviour can be built up to enable predictions and deductions to be made about an individual.

This analysis is useful to questioners.

BSA principles guide the questioner to arrive at an informed assessment of an individual. It is also particularly valuable in helping to evaluate truth and deception. In this module, we cover:

• Verbal – the words we choose to use
• Vocal – how we say those words
• Non Verbal – the postures, gestures and movements we make with our bodies while talking, often called body language

Develop the skill of reading non-verbal communication

Module 3: CONTEXT via both Cultural and/or Situational Awareness

The final key is context. Learn to adapt and apply both DISC and BSA in a given context or situation. Learn skills and strategies for communicating across cultures.

This module addresses the following issues:

• The relationship between culture and communication style
• Tips for giving feedback in a culturally sensitive way
• Recognizing fundamental differences between cultures and their significance
• Increasing awareness of cultural perspectives and their effect on behaviour
• Skills and strategies for effective communication

Join us in Gatineau September 28-30 or in Indianapolis November 16-18 for three, action-packed, highly interactive days of powerful training.

Reading People is simple – it’s just not easy